Currency conversion through the online account system not working

Reinholdt jr Steven bryan 5 years ago updated by Надира 5 years ago 3
I ha tried to convert my tenge to dollars several times through the online account conversion process but all I get is a "please wait" symbol without any indication if the process is working or not.
Under review
Good evening!
Plese, trie again to convert tenge to dollars through the online account conversion process, the process is working. If you can not make and have any problems, call to callcenter.

With regards,
Maletina Alina
Good evening!
Thank you for use HB and any time, we trie to help.

With regards,
Li Nadira